Improving Performance through Cultural Competence. Part 3: How?

  • Billy Futter

Abstract

Previous articles discussed the meaning of cultural competence1 and the many benefits that it brings. This article addresses the question of what pharmacy managers could do to achieve this competence. How do you eat an elephant? … In small bites!

Author Biography

Billy Futter
Associate Professor, Faculty of Pharmacy, Rhodes University, Grahamstown
Section
Management